FireDaemon

Correcting Clock Rollbacks / Rollforwards

If you modify your system clock whilst running FireDaemon in evaluation mode you might encounter this error:

Your system clock appears to have been set back, possibly in an attempt to defeat the security system on this program. Please correct your system clock before trying to run this program again. If your clock is correct, please contact the author of this program for instructions on correcting this error (report code 0,2853,2488).

In order to correct this please contact Technical Support to obtain two clock fix keys (note clock fix keys are only good for 72 hours). Then follow the procedure below:

Set all you FireDaemon services to “Manual” (must do) via the Services applet under Computer Management

Reboot (this clears all the DLLs held by the OS)

Start the FD GUI

When you see the error message hold down the “Left Shift” key and click “OK”. You will be presented with a new dialog asking you to enter in the first clock fix key.

Enter the key and click OK. You should see an acknowledgment message.

Start the GUI and start one service to make sure it is OK.

If you have a v1.7 or v1.8 key, you can enter that in the Registration dialog

If the service does not start you will need to perform the following:

Change your service to “Interactive”

Start the service

You will see the same dialog as when you started the GUI. Perform the same steps (left shift etc.) but use the second clock fix key

The process will crash. This is OK.

Change your service’s interactive flag to your original setting

Restart the services and all should be OK

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